A course which equips students for the competitive environment of international tourism. — The course is topic-based, and focuses on key situations and issues that students will encounter during their professional lives. — Each of the 12 units offers a range of reading and listening tasks developed from up-to-date, authentic sources which present the topic in a variety of stimulating ways. — Practice is given in all four skills. — Language focus sections review important areas of grammar, functional language and pronunciation. — There is a strong emphasis on vocabulary development. End-of-unit sections summarize essential, up-to-date vocabulary for each topic area. — Practical and realistic 'Output' tasks allow learners to apply new language and skills in work-related contexts. — At the end of each unit an extended 'Activity' incorporates the subject matter and language work of the whole unit.

A course which develops all-round competence in English. — There are 12 free-standing units which cover a range of important topics, such as: Types of accommodation; Dealing with complaints; The business traveller. — Each unit contains a balanced variety of listening, speaking, reading, and writing activities. A Language study section in each unit concentrates on the language structures that occur frequently in the context of hotel work. — The reading and listening materials are authentic wherever possible and have been put together with the co-operation of a number of hotel chains, independent hotels, and tour operators. The text types vary from formal letters to computerized bills and rooming lists. — Key vocabulary is introduced in context through the reading and listening passages, and is developed in Word study sections. The Vocabulary section at the end of each unit consists of a monolingual glossary of important words and expressions.