The administrative professional's guide to the modern office. This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology. • Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals • Provides up-to-date information on the electronic office, simplifying complex tasks and procedures • Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs.

The scene is Ireland. The time, 1916, is the eve of the famous, tragic Easter Rebellion in Dublin, which startled Europe even in the midst of the First World War. A single Anglo Irish family provides the extremely diverse characters. Pat Dumay is a Catholic and an Irish patriot. His relentlessly pious mother pursues her own private war with his step father, a man sunk in religious speculation and drink. Pat's English bred Protestant cousin and rival, Andrew Chase White, an officer in King Edward's Horse, puzzles out his complex emotions about Ireland and Frances, the girl he loves, against a background of the fear of death, while France's father, Christopher Bellman, scholar and cynic, finds the love of Ireland a more passionate matter than he had bargained for. Weaving these people together into a tragic comic pattern moves Millie Kinnard: fast, feminist, and only just respectable.

Carel is rector of a non-existent City church (it was destroyed in the war). In the rectory live his daughter, Muriel, his beautiful invalid ward, Elizabeth, and their West Indian servant, Patti. Here too are Eugene, a Russian emigre, and his delinquent son, Leo. Carel's brother, Marcus, co-guardian with him of Elizabeth, tires to make contact with Carel but is constantly rebuffed. These seven characters go through a dance of attraction and repulsion, misunderstanding and revelation, the centre of which is the enigmatic Carel himself — a priest who believes that, God being dead, His angels are released. At the end, Muriel finds herself with the power of life and death over her father.

A collection of five heart-stopping stories from the master thriller writer. A miracle in war-torn Siena that begins with the persecution of a young nun in the turbulent days of the sixteenth century and culminates in the bitter German retreat from Italy; a drug smuggling heist on an international flight where the Knock pit their wits against the smugglers; a brural urban murder, where a brilliant QC decides to defend the killers, resulting in a startling justice; an incandescent art scam at a famous London auction house, and a brilliantly plotted revenge that shatters the elegant world of the Old Masters — each story is a remarkable tour de force. And above all here is a brilliant novella, 'Whispering Wind', which begins with the single survivor of Custer's Last Stand at the battle of Little Big Horn. Then follows the rescue from rape and murder of a Cheyenne girl and a flight across the mountains and forests of the West, ending in a savage present-day manhunt in the wild lands of Montana.

S, M, L, XL presents a selection of the remarkable visionary design work produced by the Dutch firm Office for Metropolitan Architecture (O.M.A.) and its acclaimed founder, Rem Koolhaas, in its first twenty years, along with a variety of insightful, often poetic writings. The inventive collaboration between Koolhaas and designer Bruce Mau is a graphic overture that weaves together architectural projects, photos and sketches, diary excerpts, personal travelogues, fairy tales, and fables, as well as critical essays on contemporary architecture and society. The book's title is also its framework: projects and essays are arranged according to scale. While Small and Medium address issues ranging from the domestic to the public, Large focuses on what Koolhaas calls the architecture of Bigness. Extra-Large features projects at the urban scale, along with the important essay What Ever Happened to Urbanism and other studies of the contemporary city. Running throughout the book is a dictionary of an adventurous new Koolhaasian language — definitions, commentaries, and quotes from hundreds of literary, cultural, artistic, and architectural sources.

From the writer Patricia Cornwell calls the most brilliant mystery novelist of our times comes a typically astute and suspenseful tale of what happens when a taste for dangerous heights becomes a way of life.

In these stories whose lives come into focus through single events or sudden memories which bring the past bubbling to the surface. The past, as her characters discover, is made up not only of what is remembered, but also what isn't. The past is there, just out of the picture, but if memories haven't been savoured, recalled in the mind and boxed away, it's as if they have never been until a moment when the pieces of the jigsaw re-form suddenly, sometimes pleasurably but more often painfully. Women look back at their young selves, at first marriages made when they were naive and trusting, at husbands and their difficult, demanding little ways. There is in this new collection an underlying heartbreak, a sense of regret in her characters for what might have been, for a fork in the road not taken, a memory suppressed in an act of prudent emotional housekeeping. But at the same time there is hope, there are second changes her are people who reinvent themselves, seize life by the throat, who have moved on and can dare to conjure up the hidden memories, daring to go beyond what is remembered.

Little Wilson and Big God, the first part of Anthony Burgess's two-volume autobiography, tells the story of a disaffected Manchester Catholic from his birth in 1917 up to the commencement, in 1959, of his career as a professional writer. Born Jack Wilson, the son of Catholic Irish and Lancashire parents, Burgess grew up in one of the toughest areas of Manchester, with a burgeoning awareness of an artistic talent which for a long time could not find its proper outlet. It deals also with an unending struggle to reconcile a Catholic conscience with the prematurely discovered pleasures of sex. It details his tempestuous first marriage, an army career more comic than heroic, and his years as an education officer in Malaya and Borneo. It was in the Far East, at the age of thirty-seven, his marriage in trouble, drinking heavily, that Burgess began to write the first of the novels that were to make his name.

'I remember, too, the light on the slopes, long shadows in tufts and hollows, with cattle, brilliant as painted china, treading their echoing shapes' Cider With Rosie is a wonderfully vivid memoir of Laurie Lee's childhood and youth in a remote Cotswold village. From the moment he is set down in the long grass, 'thick as a forest and alive with grasshoppers', he depicts a word that is both tangibly real yet belonging to a now distant past.

In this enchanting and comprehensive collection, the lullabies we all were rocked to sleep with, such as Rock-a-Bye Baby and Hush Little Baby, Don't You Cry, mingle with traditional lullabies from around the world. Here are beautiful lyrics to sing or read to little ones, from Shakespeare's lullaby for the fairy queen, Titania, to Brahms's Lullaby; and from Gershwin's Summertime to Langston Hughes's lovely lullaby for a night black baby. Here, too, are poems for children that range from tender to nonsensical, from quiet to raucous — from Walter de la Mare to T. S. Eliot to Lewis Carroll, Edward Lear, and Ogden Nash. Whether the intent is to soothe or to amuse, there's something here for every mood, every child, and the child in every adult. A delightful, gift-perfect collection.

It's the poky little puppy's first Christmas, and he's not sure what to expect. When he meets an animal friend who's lost his home, Poky's quick to help-and learns all about the spirit of Christmas.

As girls, Nel and Sula shared each other's discoveries and dreams in the poor black mid-West of their childhood. Then Sula ran away to live her dreams and Nel got married. Ten years later Sula returns and no one, least of all Nel, trusts her. SULA is the story of the fear that makes people accept self-pity; the fear that will not countenance escape and that justifies itself through myth and legend. Sula herself is cast as a witch and demon by the people who resent her strength. They attack her with the most pervasive weapon of all, the weapon of language and story. But Sula is a woman of power, a wayward force who challenges the smallness of a world that tries to hold her down.

In this simple adaptation of Michael Frith's classic Bright & Early Book™, I'll Teach My Dog 100 Words, a pet owner doesn't just teach basics like beg and bark, but also such unlikely canine commands as Shine my shoe! Kiss a goose! and Clean the zoo!

They call themselves the Brethren: three disgraced former judges doing time in a Florida federal prison. One was sent up for tax evasion. Another, for skimming bingo profits. And the third, for a career-ending drunken joyride. Meeting daily in the prison law library, taking exercise walks in their boxer shorts, these judges-turned-felons can reminisce about old court cases, dispense a little jailhouse justice, and contemplate where their lives went wrong. Or they can use their time in prison to get very rich — very fast. And so they sit, sprawled in the prison library, furiously writing letters, fine-tuning a wickedly brilliant extortion scam...while events outside their prison walls begin to erupt. A bizarre presidential election is holding the nation in its grips — and a powerful government figure is pulling some very hidden strings. For the Brethren, the timing couldn't be better. Because they've just found the perfect victim...

Invited to a high society party by a former client, Archie Goodwin is shocked to witness the death of another guest by cyanide poisoning.

Nero Wolfe and Archie Goodwin must help a rich old woman whose husband is getting money in a most mysterious way. But when the case leads Wolfe to the most dangerous man in the U.S., he knows that if he wants to live, he will have to do the one thing that he has never contemplated — run and hide.