This is a book that helps managers and employees deal with change and crisis management in organisations from all sectors but particularly SMEs. Avoiding academic theories about change (that few understand), case studies of organisations that have previously been highlighted in the news (whose cases really don't even apply to the SME market) and opinion pieces by ex-CEOs 'CHANGE & CRISIS MANAGEMENT' is a book written in James Rieley's inimitable plain talk for the managers and employees of SMEs. This is the book for those faced with the daily challenges of how to deal with situations when things have gone really bad and where tough decisions are required if the company is to survive and realise its potential. 'CHANGE & CRISIS MANAGEMENT' is written in five easy to read, understand AND APPLY sections.Section four will contain a set of 'worksheets' that the readers can reproduce, along with specific instructions on how to use them, why to use them, and when to use them. Key Book Threads: Dealing with change; change management; crisis management; organisational performance; personal and organisational effectiveness.