The key to giving great presentations is in creating a clear, effective message and delivering it in a style that fits your personality and communicates confidence and authority. This practical book breaks down the process into manageable segments to help you build your case! Begin with a self-assessment quiz to identify your strengths as well as your biggest fears. Step-by-step guidance takes you through the entire presentation process from how to prepare a knockout speech and plot out summaries of your key points to quick ways to manage nerves to professional tips for boosting your message, dealing with unexpected problems, even ways to use body language to win over your audience before you even utter a word! The ability to communicate effectively is a key to career advancement and opening doors of opportunity in life and, like any other skill, can be learned with expert guidance in this comprehensive professional resource.

A good working relationship with your supervisor requires planning and thoughtful strategy and this book offers effective tips on how to develop the skills you need to create a productive working environment or improve your current work situation. Fully revised and updated, Manage Your Boss will give you insight and advice on how to survive personality clashes, improve your chances of promotion, increase your influence and even build enough trust so you effectively delegate upwards! Implementing an effective boss gameplan can turn dread and avoidance of your office into a more secure and fulfilling work environment which actually makes you look forward to heading into work each morning.

Life at work has become increasingly demanding with endless emails and 24/7 connectivity which now requires workers at all levels to become experts at managing their time effectively. This fully revised and updated business resource helps you establish and prioritize your work flow. You’ll find step-by-step guidance on how to manage overwhelming information overload which usually begins at your email IN box. You’ll also learn how to create systems to organize your tasks and establish routine protocols so you’ll quickly know when to delegate, when to send something to the recycle bin and when in the process you need to act to have maximum effect in completing the task.